A breath of fresh air: Web Content Accessibility Guidelines updated

In an increasingly online world, financial service providers are tasked with ensuring that their websites can be accessed by all people—regardless of cognitive or physical capabilities. The risks of failure include defense of fair lending claims, given that access to credit (through the internet) should not be denied based on disability. Until the DOJ issues a statement to the contrary, companies avoiding liability and unwanted litigation should aim to fall within the W3C’s guidelines as closely as possible.

To the relief of many, this goal may be more clearly attainable in the wake of the most recent update on June 5, 2018. The W3C issued WCAG 2.1, an updated set of guidelines that builds upon previously established rules and bolsters the organization’s internet accessibility efforts.

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Compliance Management, Legal Developments